New Delhi. The Reserve Bank of India has issued a warning to bank customers (RBI Alert) asking them to beware of fraudsters. RBI said that at this time a lot of fraud is being done in the name of updating KVEC. The central bank says that if you give your private and confidential information to hackers, then your bank account can become empty at any time. RBI said that in the recent times, complaints of fraud in the name of KYC updation have increased very rapidly. For this, hackers first ask customers to update KYC through calls, SMS or e-mails. Then after getting their personal information, they empty the bank account.
What information should the customer be careful about asking?
The central bank has warned that if someone asks you to share confidential and personal information like account details, login ID, card details, PIN, OTP (PIN / OTP), then be alert immediately. If you share this information with them, then you may face a severe financial fraud. At the same time, fraudulent banks are also targeting customers by sending links to unauthorized and unverified apps for KYC updation. Therefore, customers should also avoid installing such apps.
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What should a customer do to avoid fraud?
Your bank account can be frozen, blocked or closed using apps that are not authorized by the Reserve Bank. As soon as customers share their personal information with hackers, they get complete access to your bank account. Now the question arises that what should the customers do if they get such e-mails, calls or SMS? How do they know whether this communication is being done by the bank or some hacker is doing this. On this, RBI says that in case of any such communication, the customer should immediately contact the bank or its branch.
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Circular is issued before KYC updation
According to RBI, if any regulatory body has to do KYC updation, then it is done on a large scale simultaneously. Also, the circular is issued before starting the process. Recently such a circular was issued on 10 May 2021. At the same time, it has been clarified in the circular issued on 5 May 2021 that during the process of KYC updation, the bank accounts of the customers will be active till 31 December 2021. Apart from this, only the regulator, enforcement agencies or the court can order KYC updation at any time.
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